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Got a question? Hit us up by filling in the form below and we will do our best to help you out!

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FAQ

Check out the answers to some of our Frequently Asked Questions. If you can't find your answer, let us know and we will help you out!

Frequently asked questions

Can I pay with cash?


No, unfortunately not. This is an online subscription service so credit card or PayPal payments only.




Can I get a free video?


Yes! We have previews of our tutorials on the home page so you can take a look at the kinds of video tutorials and classes we offer.




Can I book a private via Zoom with a PDA instructor?


Absolutely! Head to www.poledanceacademy.com.au and submit a private class request form, specifying that you would like a Zoom private class.




Can I request particular moves/skills for future tutorials?


Absolutely! Email us at info@pdaonline.com.au and we will do our best to accomodate your request.




How do I cancel, suspend, upgrade/downgrade my subscription to PDA Online?


To upgrade, downgrade or pause your membership, just send us an email at info@pdaonline.com.au. Please note that we require 48 hours notice to make changes. To cancel your membership, go into your profile and select My Subscriptions. Click on the Plan you wish to cancel, and select Cancel Subscription (see video attached below). IMPORTANT: if you have previously upgraded or downgraded your membership, we will need to cancel your membership manually for you, so please email us allowing 48 hours notice for us to cancel your membership for you.





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