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privacy 
policy

Privacy Policy —

Pole Dance Academy Online

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Last Updated: 17/12/2025 

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Pole Dance Academy Online (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website, online classes, digital courses, memberships, and any related services (“Services”).

 

By using Pole Dance Academy Online, you agree to the terms outlined in this Privacy Policy.

 

 

1. Information We Collect

 

We may collect the following types of information:

 

1.1 Personal Information

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  • Full name

  • Email address

  • Phone number

  • Billing address

  • Account login details

  • Payment information (processed securely by third-party payment processors; we do NOT store card details)

 

1.2 Usage & Technical Data

 

  • IP address

  • Browser type and device information

  • Access dates and times

  • Pages viewed or content accessed

  • Cookies and tracking technologies (see Section 7)

 

 

1.3 Student & Performance Information

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  • Class history and attendance

  • Training progress and notes

  • Uploaded videos or photos for assessments

  • Interactions with instructors (comments, feedback)

 

 

1.4 Social Media Information

 

If you connect with us through Instagram, Facebook, Google, or other platforms, we may receive publicly accessible profile information.

 

 

2. How We Use Your Information

 

We use your information to:

 

  • Provide, maintain, and improve Pole Dance Academy Online

  • Process payments and manage your membership

  • Deliver online classes, tutorials, and training programs

  • Personalise your learning experience

  • Communicate important updates, support messages, schedule changes, and promotional offers

  • Enhance site functionality and analyse usage

  • Comply with legal obligations

 

 

3. Sharing Your Information

 

We do not sell your personal information.

 

We may share your information with:

 

 

3.1 Service Providers

 

Including:

 

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing tools (e.g., Mailchimp, ActiveCampaign)

  • Learning management systems

  • Hosting and analytics providers

 

These partners receive only the information necessary to perform their services and are required to protect it.

 

 

3.2 Legal Requirements

 

We may disclose information if required by law, or if necessary to protect the rights, property, or safety of our business, instructors, students, or the public.

 

 

4. Data Retention

 

We retain your information only as long as necessary to:

 

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

 

You may request deletion of your data at any time (see Section 9).

 

 

5. Security

 

We take reasonable steps to protect your information from unauthorised access, loss, misuse, or alteration. These include:

 

  • SSL encryption

  • Secure login authentication

  • Limited employee access

  • Regular system reviews

 

However, no method of internet transmission is 100% secure.

 

 

6. Payments

 

All online payments are securely processed through trusted third-party providers such as Stripe or PayPal. We do not store your credit card details on our servers.

 

 

7. Cookies & Tracking Technology

 

We use cookies and similar technologies to:

 

  • enhance your user experience

  • remember your preferences

  • analyse website traffic

  • support marketing campaigns

 

You may disable cookies in your browser settings, but some features of our website may not function correctly.

 

 

8. Children’s Privacy

 

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If we learn that a child has provided information, we will delete it promptly.

 

 

9. Your Rights

 

Depending on your location, you may have the right to:

 

  • Access the personal information we hold

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing

  • Request a copy of your data (“data portability”)

 

To exercise these rights, contact us at: [Insert Email Address]

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9.1 Australian Privacy Law Compliance

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Pole Dance Academy Online complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern the collection, use, disclosure, storage, security, and disposal of personal information.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

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Personal Information

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Personal information is information or an opinion that identifies an individual. This may include your name, contact details, billing information, online identifiers, and any other information outlined in Section 1 of this Privacy Policy.

We collect personal information only where it is reasonably necessary for the operation of our services, and we take reasonable steps to ensure you are informed about why the information is collected and how it will be used.

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Sensitive Information

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Sensitive information is defined under the Privacy Act and may include information about an individual’s health, background, or other protected attributes.

Where sensitive information is collected, it will only be used:

  • For the primary purpose for which it was collected

  • For a directly related secondary purpose

  • With your consent, or

  • Where required or authorised by law​

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Access, Correction & Complaints

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You may request access to, or correction of, the personal information we hold about you by contacting us using the details in Section 13.

If you have a complaint about how we handle your personal information, please contact us and we will respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

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10. International Data Transfers

 

Because our services are accessed globally, your information may be stored or processed in multiple countries. We ensure all transfers comply with applicable data protection laws.

 

 

11. Third-Party Links

 

Our website may include links to external sites. We are not responsible for the content or privacy practices of those websites.

 

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12. Changes to This Privacy Policy

 

We may update this Privacy Policy occasionally. The “Last Updated” date will always reflect the most recent version. Continued use of our services indicates acceptance of any changes.

 

 

13. Contact Us

 

For questions about this Privacy Policy or your personal information, please contact:

 

Pole Dance Academy Online

Email: [Insert Email]

Website: www.poledanceacademyonline.com (update if needed)

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