Hi everyone - I've noticed when doing the online tutorials, when I need to pause the video (I'm using my iPad) I'm unable to restart the video again. I have to go out and back into the tutorial and try and find the same spot again - is anyone else finding this ?? X
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Hmm I haven’t noticed that! Does it happen on your iPhone or laptop as well?
It's just on the iPad (haven't checked phone) - my laptop seems to allow it
I will contact the tech team about this. Have you updated the operating system recently?
Not recently no - it's running on the latest operating system. Basically when I hit pause, the controls disappear and I can't un-pause again !
I’ll follow this up and let you know what they say 😊
Which video is it Kate?
Your splits one
Splits with shimmy or middle splits? And is it only that one?
Splits with you - it was the only one Ive tried
Hey Kate! They said: “We have created a test account and reviewed the videos on the Flexibility page on the latest model of the iPad and the videos worked as expected, being able to pause and resume playing from the exact same spot. Therefore, we need to further investigate this matter, for which we would require the following additional information: The version of the iPad that was used and the version of the iOS installed on it. The browser that was used and its version. Screen recording of the entire process, from beginning to end of playing the videos (you can learn here how to add a video to a reply).” This is a lot of info that they need haha let me know if you want to go ahead... I think it might be an issue with your iPad. Let me know xx